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Ordering/Shipping Info
Ad Pro Sports
A Division of Integrity Distribution
Jet View Center ADPRO Sports
55 Amherst Villa Road
Buffalo, NY 14225
Local: 716.854.5116 ext. 205
Toll-Free: 1.800.397.6707
Email: JaredR@adprosports.com
Hours: Mon Fri 9am 5pm EST
Phone Orders Accepted!
ORDERING
You may order online or via telephone with a credit card through our secured server. Visa, Mastercard, and American Express are accepted.
ALL orders shipped via UPS, street address required.
*UPS Ground Standard Shipping Orders, please allow between 10-14 business days for delivery.
Please check your order when it arrives to make sure that all items are present. Any discrepencies must be communicated to us WITHIN 7 days of receipt of order. BrianMoorman.org is not responsible for missing items after 7 days.
UPS Overnight, 2nd Day Air, 3-Day Select Orders
We must receive these orders by noon for same day shipping. Orders received after 12 noon (Eastern Time) will be shipped the following business day. Orders placed on Friday for Overnight delivery will not arrive until the following business day, which is usually Monday. Saturday delivery by UPS is available to some areas. Please call us if you have any special delivery requests.
Canada- Delivery is now available through UPS Ground Canada. Transit times are usually 2-3 business days. You can order right online and select UPS Canada Ground as your shipping option.
International shipping is available, email us with EXACTLY what you would like to order and how soon you need it. We will then email you with shipping options. All international orders must be prepaid in advance in US Dollars, no foreign credit cards accepted.
RETURNS/EXCHANGES
All returns must be called in to a customer service representative at our Toll Free 1.800.397.6707 number to receive authorization.
RETURN PROCEDURE
> To obtain a Return Authorization (RA) number before shipping your product, please call customer service or send us an email. For faster service, please include the following in your email: name, invoice/order number, product being returned, and the reason for return request.
> NO returns of any type will be accepted without a valid RA number.
> Your RA number must appear clearly on the outside of the return shipment.
>> The customer is responsible for shipping charges on all returned items.
Toll-Free Customer Service: 1.800.397.6707
REFUNDS
Once your return has been received, please allow 7-business days to process your return. Returns will be refunded with a check. Please allow 30 days from the date we receive your return for a refund by check.
EMAIL
We ask you to provide us with your email address to notify you about the status of your order, to provide you with information about upgrades or recalls, and to notify you about special offers or events. We do not SPAM. We do not sell, rent, trade, or in any way provide our customers email address to any other party. Customers who purchase from us regularly, may inadvertently be entered into our system as a duplicate record. If you receive more than one copy of a message from us, or if you would prefer us not to contact you after your purchase, simply contact our customer service department at 1.800.397.6707.
SECURE SHOPPING
BrianMoorman.org values our customers and respects their privacy. We collect customer information to improve your shopping experience and to communicate with you about our products. BrianMoorman.org recognizes that it must maintain and use customer information responsibly.
At BrianMoorman.org we do not just stand behind our merchandise. We also do our best to provide a convenient online shopping experience. That means we safeguard the integrity of our customers’ credit card information
If you are not comfortable shopping online, or would prefer to make your purchase via telephone, please call at 1.800.397.6707. Our customer service representatives will be happy to take your order.
Protecting the safety of your credit card is important to us. We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us.
SSL is the gold standard in Internet encryption technology, which is a fancy way of saying that it is a highly sophisticated method of scrambling data as it travels from your computer to our website's server.
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